We use Trusted Shops as an independent service provider for collecting reviews. Trusted Shops has taken reasonable and proportionate steps to ensure that these are genuine reviews.
Further Trusted Shops information can be seen at https://help.etrusted.com/hc/en-gb/articles/4419944605341
Guest reviews of the properties are also taken from booking sites, Tripadvisor, VRBO, Abritel, and Airbnb.
We use selected reviews written by guests in a property’s guest book and those sent to us by email.